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Stephen Dainty
Group Managing Director |
More and more people are choosing to book their holidays independently of the big travel agents as a smart way to holiday. Here at HHB we recognise the demands of customers who although book their travel arrangements independently still require the service and support during their holiday.
Our expertise and knowledge of the industry allows us to provide you with a high standard of service from booking your holiday to your departure. Monitoring services on a regular basis which includes a questionnaire we ask you to complete during your stay. Your opinion helps us to develop and improve our holidays and ensure that our staff, accommodation and services continue to offer great value for money.
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HHB 24hr Promise
We will hold your onine booking for 24 hours while you search for flights |
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HHB "24 Must Haves" stamp of approval - 24 things your apartment must have to help make your holiday a comfortable one |
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HHB 24hr Resort Support
"Call us if you need us"
Most people don't need support on holiday but if something goes wrong or you need help we are there. |
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HHB Shuttle
Service to and from airport can be pre booked ensuring stress free hand over of keys |
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I was going to book my ski apartment direct with the owner, then I saw the HHB website not only was it good value, I could book online and still have the security of an on-site local HHB representative and telephone reservations support.
Adrian Hughes, Manchester |
It was my first visit to Bulgaria and my first time not booking my holiday as a package. I booked return flights from Moscow for my family, who I was to follow to Bulgaria one week later. I would like to thank your driver for making my wife and children feel comfortable on arrival and carrying their luggage to the apartment.
Mr. V Balov, Moscow |
Although I booked for our group on a budget we were impressed with the standard of staff at Chalet Montagne Bansko and will certainly be back for more snowboarding next year.
Susan Wilson, Student @ University of Birmingham |
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